We have over 100 retail stores located across the globe and. From our store in picturesque Betws-y-coed in Wales, to the beautiful Craghoppers Factory store in New Hampshire, US. We have a range of fantastic locations to suit all of our different customers and needs.
Our Retail Division also includes our Concessions that can be found in Garden Centres, Departments Stores, Supermarkets, the list goes on with new opportunities arising all of the time.
Training & Development
In retail we allow you to take ownership of your development and have created the bespoke Trailblazers Retail Development Programme, which gives you the flexibility to obtain, understand and use the information you have learnt along the way. After completion of each level of the programme, you also receive an increase in pay to reflect your development.
As well as our Trailblazers programme, there is always ongoing development through coaching, feedback, reviews and on the job training in your store with your Manager. This includes brand and seasonal ranges information, product features & benefits and customer service & sales skills. There is a very supportive culture and you can guarantee that there will be regular feedback and self assessment along the way.
Training videos on brand, product, policies and procedures are now only a click away with our wealth of material on our digital training platforms that can be accessed at your own convenience.
Meet our employees, and read a bit about what they have to say!
Sohail Ahmed / Assistant Manager / Retail Employee of the Year
“When working for Regatta, you soon realise the size of the company. What makes it special is how they treat you as an individual. During my time working for the company I have been lucky enough to receive a promotion and employee of the year. This has all been possible not just because of hard work, but mainly due to the fact that Regatta is always trying to help you develop. From all levels of seniority, every member of the team is made to feel important and valued in what you bring. 2020 was a difficult year for everyone, but even still Regatta has always put its employees first and made sure everyone was ok. The human touches within a massive
company is what makes it stand out and sets it apart from the rest.”
Darragh Whelan / Supervisor
“As Supervisor of Regatta Waterford my daily duties include the following.
● Opening the store
● Ensuring sufficient stock/sizes are available for customers
● Modifying replen
● Maintaining a high level of cleanliness throughout the store including stockroom
● Great Relationships with my work colleagues
● Delivering great customer service
● Cashing Up Tills and closing of the store
During the past three years working in Regatta the most enjoyable part of my role is interacting with customers. I have built up a vast knowledge of all three brands, which allows me to build up relationships with returning customers and also when presented with a customer with specific needs.
Working for Regatta Ireland does not only feel like a job but also like a family.”
Jess Sweeney / Store Manager
“I started in one of our small concessions in 2009 as a part time sales assistant, I was a Sales Assistant for 5 years and over this time I gained key skills such as customer service, product knowledge and communication. I then got the opportunity to move into a Senior Sales role and then as an Assistant Manager as the company expanded and we opened our second store in Ireland. During this time I was giving great support and training and met some wonderful people who taught me a lot to help me on my journey. With the great career opportunities I am now store manager in one our largest stores in Ireland and my training still continues with the help of the company to be the best manager I can. One of my best achievements so far is my team taking us to win store of the year in 2019.
I love working for Regatta; they have become my family over the years. I love how everyday is different and exciting. I love how we are still growing and expanding as a company and love knowing that we all took part in it.”
Concessions
“I have worked for Craghoppers for about two and a half years as a concession sales assistant. I started out working part time and then was offered a longer contract to manage two concession sites.
A typical day involves keeping things tidy both on shop floor and back of house, continuously merchandising stock to make sure it is looking at its premium, dressing mannequins to make sure they are reflecting the weather outside, liaising with the shop manager and staff to foster solid working relationships and of course talking and selling to customers. Selling Craghoppers stock is not hard, the quality is there so it does sell itself, however it's always helpful to be on hand to explain the waterproofing or wind proofing, how the product can be layered or just recommending appropriate clothing for the activity that the customer is doing.
The best part of the year is the beginning of a new season where you get the first look at the new product (and pick new pieces for uniform!) It’s busy because there is a lot of stock to process but there is nothing more satisfying than seeing it all on your mat on the shop floor looking merchandised and pretty.
When you start working at a concession you quite often are working alone which can seem intimidating, however you are always in contact with the rest of the concession team via Whatsapp and they are always happy to help; and that is by far the best thing about working for Craghoppers, my team. From management down to colleagues everyone is willing to give a helping hand (or a funny meme on a slow day) to keep things ticking over and spirits up. What is also great is that if you put in the work you are rewarded not just with a bonus but with more responsibility which makes the job that bit more satisfying.”
We offer competitive rates of pay and our incentivised retail development programme, as well as a contributory pension scheme
All employees have access to our heavily discounted staff sales website and the Hapi benefits app for high street discounts and holiday savings
Our retail colleagues enjoy the full time equivalent of 28 days annual inclusive of public holidays, with 1 extra day for each 3 years of continuous employment up to 5 extra days
We want to celebrate and reward loyalty within the company and have a generous long service awards scheme for our employees who hit their milestone years
- 3 Years - A meal for two
- 6 Years - £200 towards a 1 night stay in the UK
- 10 Years - £500 towards a weekend away
- 20 Years - £1500 towards a break away!
